Frequently Asked Questions
Generaral FAQ
What is SO BEAUTYHUB?
SO BEAUTYHUB is your go-to online store for high-quality packaging materials, self-care products, and stylish accessories designed to meet your needs.
What types of products do you offer?
We offer a wide range of products, including:
• Packaging materials for personal and business use.
• Self-care items such as skincare and beauty essentials.
• Trendy accessories to complement your lifestyle.
How can I place an order?
Placing an order is simple:
• Browse our product categories and add your desired items to the cart.
• Proceed to checkout and provide your shipping and payment details.
• Confirm your order and receive a confirmation email.
What payment methods do you accept?
We accept the following payment options:
• Bank Transfers (if applicable)
Do you provide bulk orders for packaging materials?
Yes, we cater to bulk orders for packaging materials. For bulk purchases or customized requests, please contact us at support@sobeautyhub.com for assistance and special pricing.
How long does delivery take?
Sucre New Mtn: DELIVERY: we dispatch packages monday, Wednesday & Friday. (we’re closed Saturday/Sunday but can still take orders & dispatch on Monday)
Within Benin: 24hrs after placing order
Outside benin ; 2-5days after delivery day depending on the location (please contact us if you haven’t received after this timeframe to do a follow up🙏)
What are the shipping costs?
Shipping costs are calculated based on your location and the weight or size of the items in your order. You will see the exact shipping cost during checkout.
Can I return or exchange a product?
RETURN / EXCHANGE: is done if
1….. a wrong item,size, colour etc was ordered (items must be returned first & be in the original condition it was shipped out)
2….. if there was a change of plans about the order before we dispatch
3…. If a wrong or defective item was sent (complaint should be made within 48hrs after receiving the item)
Do you offer custom packaging solutions?
Yes, we provide custom packaging solutions to suit your branding or personal needs. For more information, email us at support@sobeautyhub.com.
How can I contact SO BEAUTYHUB?
You can reach our support team via:
• Email: support@sobeautyhub.com
• Phone: 08150206092
We are available during Business Days e.g., Monday–Friday, 10 AM–6PM].
Do you ship internationally?
Yes, we offer international shipping to select locations. Please check our Shipping Policy or contact us for more details on international deliveries.
Do you offer discounts for bulk purchases?
Yes, we offer discounts on bulk purchases. Please contact us at support@sobeautyhub.com for more details.
How can I stay updated on your latest products and offers?
Sign up for our newsletter to receive updates on new products, promotions, and special offers. You can subscribe at the bottom of our website.
PAYMENT
What Payment Methods Are Accepted?
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Order & Retunrs
How do I place an Order?
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How Can I Cancel Or Change My Order?
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Do I need an account to place an order?
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How Do I Track My Order?
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How Can I Return a Product?
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